Take these steps when someone undermines you.
Being undermined by another is annoying—sometimes it is infuriating. But how should you react when your judgment or authority has been challenged? How do you make it clear that the other person’s behavior is not welcome? Here are 10 actions you can take to put the situation right, as much as possible.
1. Stay calm and composed.
Don’t react impulsively. You may feel the urge to retaliate because you’re angry. You need to cool off to a manageable level. They can’t take back what they did, and you can’t take back anything you do in anger. Instead, take a step back, don’t let them know that you know what they did, and take some time to find your composure. Once you do, then talk to them about it.
2. Approach them and acknowledge what happened.
Address the situation directly once you’ve cooled off. Don’t let it turn into a bunch of passive-aggressive behaviors because that will just encourage them. To have an open dialog, you want to avoid becoming defensive or accusatory. Keep it short and clear: “I noticed you contradicted me to the others in our conversation earlier.”
3. Seek clarification.
Ask open-ended questions to better understand their motives. You can use phrases like, “Can you explain why you said that? or “What did you mean by X?” Approaching the incident through open-ended questions avoids accusatory statements that are likely to kick up defensiveness and make a civil conversation difficult.
4. Don’t take it personally.
Often, undermining behavior stems from the other person’s insecurities. It looks and feels like a personal attack, but it may just be an unhealthy social behavior that the person projects without meaning to. Their behavior says more about them than it does you. Even if it is a personal attack, you definitely don’t want to react with anger. Then they can turn it around and make you look like the bad guy for getting angry.
5. Set clear boundaries.
Determine and set clear boundaries to let them know that undermining is unacceptable. Do consider what you will do in the event this boundary is crossed again, because it likely will be. For example, you can use a statement like, “In the future, I would appreciate it if you could directly communicate your concerns to me.”
6. Use facts to defend yourself.
Facts are your most powerful tool when responding to someone undermining you. Objective evidence means you don’t have to ask other people to take your word for it. Additionally, if this person has been undermining you regularly, other people may be predisposed to not trusting you. Use objective evidence or results to support your position.
7. Document incidents.
This only applies in the workplace. If you are regularly being undermined by a coworker, document all the incidents including the time, place, witnesses, and what happened. This will be helpful if you need to escalate the situation further or you are approached by management due to their actions.
8. Speak up publicly if necessary.
If someone undermines you in a group setting, calmly address it then and there. Do not allow false statements or misrepresentations to go uncorrected. Correct the error without becoming confrontational. If you don’t, then those false statements or misrepresentations may be taken as fact by the rest of the group.
9. Confront the person privately.
A private conversation may be in order if the undermining behavior persists. Make them aware that their behavior is unacceptable and you expect more respectful interactions moving forward. Again, you need to have some consequences of this boundary being broken in mind but don’t tell them what those consequences are. That may just encourage them to try to dance around it instead of respecting you.
10. Escalate the issue if necessary.
Escalation may be required if the behavior continues. If you are in the workplace, you may need to escalate the problem to HR or management. That’s where your documentation is going to come in handy. However, if it’s in a personal context, it would be best to speak with a counselor about the situation since it can be so personal, depending on the context of the relationship with the person.