Speaking these words can defuse tensions.
Arguments are inevitable, but knowing how to communicate through them can mean the difference between a stronger, more loving bond, or someone sleeping on the couch for a while. The phrases that follow are the ones that effective communicators use most, and are ideal for achieving loving resolutions.
1. “Let’s both take a break to cool down, and then come back to this.”
It’s easier to resolve conflicts when both parties can think coolly and rationally, rather than being overwhelmed by emotion. An effective communicator will suggest that both parties need a break (rather than just one), which will allow heightened feelings to calm down. Once they’ve chilled a bit, they can regroup and talk more civilly.
2. “Should we, perhaps, try to de-escalate things?”
When someone is being argumentative and tensions are high, asking this question gives them an opportunity to stop and analyze whether their behavior is helping or exacerbating what’s going on. If they would rather resolve the issue than keep fighting, this is a chance for them to choose to do so without judgment. Framing it as “we” helps to avoid defensiveness on their part and promotes self-reflection in the asker.
3. “We’re a team here, so let’s work together for a solution.”
A person who gets defensive easily due to past conflicts they’ve endured might feel that you’re out to hurt them, rather than remain their loving partner or friend even during arguments. A phrase like this one reassures them that you’re still on the same side, and that you want to work with them to make everything better.
4. “Would you like a (non-alcoholic) beverage?”
If you know them well, offer them a coffee, tea, or whatever they like best to show that even in the heat of the argument, you love them and want to do something for them. Doing so also offers a temporary reprieve in hostility, which can allow tempers to cool and minds to reassert themselves.
5. “I’m feeling a little tired—do you mind if we sit down?”
When people are shouting and angry, it’s better to get everyone to sit down. However, asking someone to sit down in the middle of an argument doesn’t usually go over too well. In this scenario, you’re exerting no authority over the other, but are instead inviting them to sit down and release some of the pent-up tension.
6. “Let’s both share our perspectives to determine the truth of the situation.”
Asking someone straight out if they’re assuming things or focusing on what’s actually going on can be inflammatory—rather like you’re trying to gaslight them. Instead, you can both bring your respective perspectives to the table, and by comparing them, find the core truth of the matter at hand.
7. “How can we resolve this right now?”
This simple query offers the opportunity for peace. Additionally, you can gauge whether or not the one you’re arguing with wants this argument to end, or if they want to fight as a means of releasing stress. Or determine whether they simply want to attack you out of spite, and have little interest in a resolution.
8. “Are you angry at me? Or is something else bothering you?”
This one needs to be said calmly not to inflame the situation, but is a good way of determining whether there’s an actual issue between you, or if you’re being used as a “heat sink” for something else. Quite often, the other person will admit that they’re upset about another issue and are having difficulty with emotional regulation.
9. “The past cannot be undone—all we have is now.”
People tend to bring up past perceived transgressions during arguments to add fuel to the fire, especially if they feel that they’re “losing”. As such, they might mention mistakes you’ve made in the past in order to gain traction by hurting you. Bring attention back to the issue at hand, and leave the past where it is.
10. “Do you feel that this is solving things? How do you feel that we can solve this?”
If someone is stuck in a loop and is running on high emotion, they may not realize that their actions aren’t moving the discussion towards any kind of resolution. Saying this brings attention back to the core foundation of what’s going on, with intentions to solve it, rather than keeping angry momentum going indefinitely.
11. “I don’t want to argue—I just want to help you.”
This one can take the wind out of an argument like little else, especially if the other person is feeling as though they’re being attacked. Those with PTSD from rough beginnings can often get blinded by their fight-or-flight instincts, so reassuring them that you love them and want to help can put out the fire immediately.
12. (What is the attitude and mindset that you have going into a fight?)
This phrase is an internalized one, rather than spoken, and asks whether the overlay a person has in their mind of what a conflict looks like is dictating its reality. Ask yourself if you WANT to fight, or to hurt/tear down your friend/partner? Or are you seeking resolution towards a more loving relationship?